When will my order be shipped?
In-stock items are usually shipped within 12 - 48 business hours.
When will my order arrive?
Depending on the shipping option you chose, your order will arrive anywhere
from two days to three weeks.
What is the FREE SHIPPING policy?
Free Shipping is available to destinations within the
continental US and Canada. Free shipping service is by
Purolator Ground Courier. Delivery is approx. 3-10 working days and
does offer tracking. (Free shipping details and services to
international destinations will resume once the Canadian
Postal strike is over).
Just
contact us for the rates of the
international service you are interested in.
(not all services are available to all locations).
To Continental USA
 |
| |
Small Packet Air |
Expedited Post |
Xpresspost |
| Processing
times |
12-48 hours |
12-24 hours |
12-24 hours |
| Transit Time |
10-14 days |
4-8 days |
2-3 Days |
| Guaranteed on
Time |
No |
No |
Yes |
| Tracking |
No |
Yes |
Yes |
|
Under $50 |
$6.95 |
starting @ $17.95
US |
starting @ $27.95
US |
| Over $50 |
FREE |
|
To Hawaii & Alaska USA
|
| |
Small Packet Air |
Expedited Post |
Xpresspost |
| Processing
times |
12-48 hours |
12-24 hours |
12-24 hours |
| Transit Time |
14-20 days |
5-10 days |
3-5 Days |
| Guaranteed on
Time |
No |
No |
Yes |
| Tracking |
No |
Yes |
Yes |
|
Under $50 |
$6.95 |
starting @ $18.95
US |
starting @ $29.95
US |
| Over $50 |
FREE |
|
To Puerto Rico, Guam, Outlying Islands and Territories
|
| |
Small Packet Air |
Expedited Post |
Xpresspost |
| Processing
times |
12-48 hours |
12-24 hours |
12-24 hours |
| Transit Time |
14-20 days |
5-10 days |
3-5 Days |
| Guaranteed on
Time |
No |
No |
Yes |
| Tracking |
No |
Yes |
Yes |
|
Under $50 |
$8.95 |
starting @ $18.95
US |
starting @ $29.95
US |
| Over $50 |
FREE |
To
Canada
 |
| |
Regular Parcel |
Expedited Post |
Xpresspost |
| Processing
times |
12-48 hours |
12-24 hours |
12-24 hours |
| Transit Time |
7-10 days |
3-7 days |
2-3 Days |
| Guaranteed on
Time |
No |
No |
Yes |
| Tracking |
Yes |
Yes |
Yes |
|
Under $50 |
$9.95 |
starting @ $13.95
US |
starting @ $1.95
US |
| Over $50 |
FREE |
To Australia and New Zealand
 |
| |
Small Packet Air |
Xpresspost
(not available to all
countries) |
Priority
Worldwide Courier
(not available to all
countries) |
| Processing
times |
12-48 hours |
12-24 hours |
12-24 hours |
| Transit Time |
14-20 days |
7-10 days |
2-10 Days |
| Guaranteed on
Time |
No |
No |
Yes |
| Tracking |
No |
Yes |
Yes |
|
Under $50 |
$8.95 |
starting @ $58.65
US |
starting @ $98.25
US |
| Over $50 |
FREE |
|
To Latin America & Oceanic Countries |
| |
Small Packet Air |
Xpresspost
(not available to all
countries) |
Priority
Worldwide Courier
(not available to all
countries) |
| Processing
times |
12-48 hours |
12-24 hours |
12-24 hours |
| Transit Time |
14-20 days |
5-7 days |
2-10 Days |
| Guaranteed on
Time |
No |
No |
Yes |
| Tracking |
No |
Yes |
Yes |
|
Under $50 |
$8.95 |
starting @ $58.95
US |
starting @ $92.95
US |
| Over $50 |
FREE |
How are shipping and handling charges determined?
Rates are based on the weight of the package(s) shipped to a
single address.
How are shipping and handling charges applied to multiple
addresses?
Shipping rates are applied based on the total weight of each package to each
address. If back-ordered items are shipped at a later date, there are no additional shipping charges.
What about Duty or Customs?
International customers please note: we cannot be responsible for any additional fees or charges your country may or may not charge.
Most packages are are delivered promptly without your countries customs agency charging additional fees or valued added taxes.
Where are the products shipped from?
All orders are currently shipped from
our contracted Order Fulfillment center in Richmond, BC Canada.
All shipping rated quoted are in U.S. funds
Shipping rates and policy is subject to changes without notice.
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